CELEBRATING 1 YEAR IN WELLSVILLE

IT MANAGED SERVICES

Wellsville Technologies can provide managed IT Services for your small or large business with a superior, unmatched level of professionalism, accuracy and reliability than any other company in this area guaranteed!

We have been providing IT Services for over 3 decades and have held a 99% customer retention rate over the past 10 years!

SCHEDULE APPOINTMENT

We strongly urge you to schedule an appointment or at least call our store before coming down.  During this pandemic, we are forced to limit the number of customers entering.  Therefore, you could be stuck sitting in your car waiting or having to come back.  All scheduled appointments will take priority over walk-ins until further notice.  

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SECURITY SURVEILLANCE

Our security surveillance systems are unmatched in the industry.  Our systems come inclusive with the following:

  1. 3 Year Manufacturer Warranty
  2. Lifetime US Based Technical Support
  3. All Cabling Needed for the Installation
  4. All Clips, RJ45 Connectors & Couplers

We are the only authorized dealer in this region for these systems.  We sell all products below MSRP and we demonstrate this upon your free, no hassle, no obligation price quote and property survey.  Property survey’s cost $50.00 and this fee is waived upon the purchase of a system unless you are in the Wellsville, NY area.

WEBSITE DEVELOPMENT

We have been developing websites commercially since 1997 and currently provide hosting solutions for hundreds of websites.  We know what it takes to build a functional website that can be found on Google within days of development.  We can build an online store, online ordering system for restaurants and a whole lot more.  Give us a call or stop in to see what we can do for you.

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COVID-19 UPDATES

Due to the constant changes being made to businesses (essential & non essential), during this pandemic we are also making changes to remain in compliance:

  1. We are an essential business because we service multiple Police agencies, Town & Village Government Agencies and lastly we are a shipping facility.
  2. Effective Immediately & Until Further Notice: ALL CUSTOMERS ARE REQUIRED TO WEAR A FACE COVERING WHEN COMING INTO THE STORE.
  3. Effective Immediately & Until Further Notice: ALL EMPLOYEES ARE REQUIRED TO WEAR A FACE COVERING
  4. Employee Restrictions: We will only have 1 employee working our store. This restriction severely hurts our business because we cannot keep the store open and perform emergency on site services at the same time and therefore, the store MUST close when this happens. We strongly urge you to call before coming down to our store.
  5. Appointments: We are now accepting appointments for your visit to our store. When you make an appointment, you will have priority and we are able to practice social distancing because we have a special area established for social distancing measures setup – therefore keeping us in compliance.

CALL OUR STORE TO MAKE SURE WE ARE THERE AND OPEN FOR YOUR VISIT. WE ARE STRUGGLING JUST LIKE EVERYONE ELSE. OUR STORE IS TOO SMALL TO HAVE MULTIPLE EMPLOYEES WORKING AT THE SAME TIME.

We do not like to have to do this anymore than you and we’re sorry for any inconvenience. We certainly hope you will continue to support your local small businesses.

585.216.3213 to schedule an appointment – We are accommodating after hours appointments too…

We have not been infected with this virus nor do we plan to be infected. We reserve the right to decline any on-site service request and postpone any on site service request already scheduled. We are doing everything we can to remain open and offer all of our services to the best of our ability. While an inconvenience to everyone involved, please know – we are doing the best we can during this time.

Thank you for your cooperation and understanding. Signs will be posted at the store regarding this new update.

Updated:  July 19, 2020

SUPPORT CENTER

Are you using our email system and need some assistance?  Please click the button below to obtain help with:

  1. Mobile Device Setup Help
  2. Microsoft Outlook Setup Help
  3. General Troubleshooting

If you are unable to find your answer in our self help section, please click here to open a new support ticket.

We offer on site support all over New York State & Pennsylvania so we assure you that we can help.  Please utilize our service area locator to see what it will cost to have us come on site to your location.

Service Area Search

Wellsville Technologies can provide technical services on your PC or MAC Computer (Desktop or Laptop). 

We offer the most competitive rates in the industry.  Our technicians are skilled in the trade.  Bring your device in or have us come on site to diagnose your situation.  We do charge a flat fee of $35.00 for diagnostics, but this fee is waived upon approved repairs.

We repair all mobile devices.  We have started a platform so you can obtain our current pricing.  We are constantly updating our price quoting system so please be patient if you do not see your device or repair need in our system.  Please give us a call or send us an email.

Phone Cost Search
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Schedule Appointment

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We will do our best to accommodate your request. You will be notified by Email upon acceptance

When you have your device in our shop for service, you can check the status anytime by visiting our technical support center website. 

Click Here to Check Status Now

Wellsville Technologies now offers you the ability to create your own support ticket.  We respond to all ticket submissions in the order in which they are received.  We appreciate your using this method versus sending us email or instant messages.  Effective January 2020 we will be requiring this method because we are receiving too many emails, texts, instant messages etc… to keep up with priority levels etc…  Thank you for your cooperation.

 

CLICK HERE TO CREATE A NEW TICKET

When you have the need for immediate assistance, you can request we remote into your computer.  There is a one time charge of $64.95 for this service so please have your payment method ready for when you call us.

If you have an IT Support Plan or a Residential Support plan, the fees are waived based on your plan.  In such case all you need to do is create a new ticket and explain the issue in as much detail as possible and we will remote in when we are able and try to resolve your issue as quickly as we can.

CLICK HERE TO DOWNLOAD OUR REMOTE SOFTWARE

Effective 2019:  We no longer support through Facebook Messenger.  We are requiring you to utilize one of the many support options displayed on this website.  You may initiate a chat with us if we are available and we will do our best but in most cases, we will direct you to open a new support ticket for quicker, more efficient service.

This information is subject to change at anytime without prior notice.  

FACEBOOK REVIEWS

  • Matthew Cannon Avatar

    positive review  Stopped in and needed a new Laptop charging cable (not easy to find without waiting 2 days for delivery) and… read more

    Matthew Cannon 7/01/2019
    Patti Pickup Avatar

    positive review  I had to have my computer cleared back to factory direct due to hackers and subsequent printer issues. Wellsville Technologies… read more

    Patti Pickup 8/30/2019
  • Duane Lewis Avatar

    They diagnosed and repaired 2 problems with my PC in a very timely and efficient manner . Cullen did a… read more

    Duane Lewis 1/15/2020
    Tom Kristoffersen Avatar

    positive review  They did a great job replacing my severely damaged iPhone screen. They had it done within the promised timeframe,… read more

    Tom Kristoffersen 8/29/2019

WARRANTY INFORMATION ON REFURBISHED ITEMS

We do not sell refurbished junk!  Everything that we refurbish for resale has gone under our strict guidelines in order to make it to the shelf for sale and therefore all refurbished items will come with a free 30-day warranty.  You may optionally purchase an additional warranty for an extended period of time.  Please see store for details.  Every refurbished laptop receives a brand new hard drive, charger and battery before they are published for sale.  Every refurbished desktop receives a brand new hard drive.  

OTHER REVIEWS

Helen M.
Perry, NY
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Thank you so much Glen, I am not sure what we would do without you; Having been our computer guy for so many years.

These reviews come from hand written letters mailed in and email reviews sent to us